PRIVACY POLICY

OF SOUTH AMERICA PATHS

( South America Paths is committed to protecting your personal information )

1. What is personal information and how do we use or disclose it?

Personal information is information about an identifiable individual and includes your name, contact information, travel itinerary and other information described below

2. Booking Travel

South America Paths may collect, use or disclose your personal information, either directly or through our partners, for the purposes of offering or booking travel services on your behalf, such as your name, age, address, phone number, e-mail address, emergency contact information, passport information, travel medical information (where required), insurance details, nationality, residency, nutrition preferences, tour evaluations, travel and accommodation preferences, comments you provide us, tour destination information, and payment-related. This personal information enables us to provide you with trip information, book flights, accommodations, process payments, and provide travel services.

Please be aware that South America Paths may be required to provide certain personal information to our service providers for the purposes of delivering your experience. For example, if your tour include internal flights, we will be required to provide certain personal information to the airline for the purposes of securing your ticket. When you book travel services with us, you consent to the collection, use and disclosure of your personal information by South America Paths—and the corresponding collection and use by the relevant travel partners or suppliers—for the purposes of administering and delivering the travel services you requested.

Your personal information may also be used for the purposes of:

  • Enabling us to better understand your needs as a customer and determine eligibility for our products and services;

  • Informing you about our products and services, or those of our partners that we believe may be of interest to you (provided that we have received valid consent from you if such consent is required);

  • Providing ongoing service and support, including resolution of any issues with the services or products you request from Flash Pack;

  • Ensuring the safety and security of our passengers and products;

  • Carrying out internal accounting and administration of our business;

 

Complying with laws, regulations, and immigration requirements

3. Contests and Newsletters

 

We may also collect personal information, including contact information such as name, address, and phone number or email address if you elect to enter a contest or sweepstakes with us or subscribe to our newsletter. We use this personal information for the purposes of administering the contests/sweepstakes or delivering the information you request.

4. Employment

South America Paths collects personal information from those individuals applying for employment or similar positions at South America Paths to the extent necessary to identify the individual and evaluate their suitability for the applied-for position. This information may include name, contact information, educational and employment background, criminal record verification, residency and/or citizenship information, and other information necessary for us to screen potential employees and staff.

5. Service Provider Arrangements

In addition to the third party travel suppliers outlined above, South America Paths may transfer your personal information to third parties who provide services on our behalf. For example, we may use service providers to authorise and process payments, host our customer service operations, serve advertisements on our website, send email or other communications, or run our contests and promotions.

6. How is your personal information protected?

We have implemented measures designed to help protect personal information in our custody and control. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorised access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information. We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

7. Changes to this Privacy Policy

From time to time it may be necessary for South America Paths to amend or make revisions to this Privacy Policy. If we make a change to the Policy, the revised version will be posted on our website.

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